Shipping policy

SHIPPING POLICY

Handcrafted Fresh to Order All Red Oak Body Products are handcrafted fresh to order, ensuring you receive the highest quality, small-batch body care. Because each product is made specifically for you, please allow 5-10 business days for processing before your order ships (Monday-Friday, excluding holidays).

Processing Time Orders are processed and shipped within 5-10 business days after receiving your order. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates We ship via USPS and other trusted carriers. Shipping rates are calculated at checkout based on your location and order size.

Delivery Times

  • Standard Shipping: 5-7 business days after processing
  • Expedited Shipping: 2-3 business days after processing (if available)

Total delivery time = Processing time (5-10 days) + Shipping time (5-7 days)

Delivery times are estimates and may vary during peak seasons or due to carrier delays.

Domestic Shipping We currently ship within the United States.

Order Tracking Once your order ships, you'll receive a tracking number via email to monitor your package's progress.

Shipping Issues If your package is lost, damaged, or delayed beyond the estimated delivery window, please contact us at robodyproducts@gmail.com and we'll work to resolve the issue.